.Five9 (FIVN) has actually been actually awarded the 2024 Aragon Investigation Innovation Honor for AI Get in touch with Centers as well as called a Forerunner in pair of Aragon Research World rumors: artificial intelligence Broker Platforms in the ICC, 2025, as well as Intelligent Contact Center, 2025. The company was recognized as one of the most important merchant in the AI Agent Operating systems report.At the primary of Five9’s development is their vision for The brand new CX, where Artificial Intelligence Professionals as well as AI-empowered Person Representatives team up to deliver hyper-personalized consumer experiences. The company lately introduced brand-new advancements featuring Five9 GenAI Center, Five9 GeniusAI, and Five9 AI Agents.The honor appeared at Aragon Transform 2024 on December 10, 2024, recognizing Five9’s lofty use of innovation in market advancement and disruption.Five9 (FIVN) ha ricevuto il premio Aragon Analysis Advancement Honor 2024 every i Centri di Contatto AI ed u00e8 stata nominata Forerunner in due rapporti di Aragon Study Entire world: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The brand new CX, plunged Agenti AI e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Studio, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disturbance del mercato.Five9 (FIVN) ha sido galardonada drawback el Premio Aragon Investigation Technology 2024 por sus Centros de Contacto AI y nombrada Lu00edder en dos informes de Aragon Research Globe: Plataformas de Agentes AI en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The NEW CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Center, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Studio, Five9 GeniusAI Five9 Artificial Intelligence Agents. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Investigation 2024 put les Centres de Get in touch with AI et a u00e9tu00e9 nommu00e9e Innovator dans deux rapports d’Aragon Research study Planet: Plates-formes d’Agents artificial intelligence dans l’ICC, 2025, et Centre de Contact Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le relationship sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur dream put The brand-new CX, ou00f9 Agents artificial intelligence et Representatives Humains soutenus par l’AI collaborent put offrir des expu00e9riences customers hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Center, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de la technologie par Five9 dans l’u00e9volution et Los Angeles interruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Research study Innovation Honor 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Forerunner in zwei Aragon Study World- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Innovation von Five9 steht ihre Vision fu00fcr The brand-new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Studio, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The business was actually also named an Innovator in The Aragon Research Study World for Artificial Intelligence Agent Platforms in the ICC, 2025 and Aragon Study Globe for Intelligent Contact Facility, 2025. SAN RAMON, Calif.– (ORGANIZATION WIRE)–.
Five9 (Nasdaq: FIVN), provider of the Smart CX System, has actually been actually called a winner of the 2024 Aragon Analysis Technology Award for Artificial Intelligence Get In Touch With Centers. Also, Five9 has actually been actually called a Forerunner in 2 Aragon Research study Globe reports: artificial intelligence Broker Operating Systems in the ICC, 2025, and Intelligent Contact Facility, 2025. This awareness coming from Aragon Study underscores Five9’s setting as a leader in AI-elevated CX.
The Artificial Intelligence Agent Platforms in the ICC, 2025 report roles Five9 as the absolute most
key merchant rated in
the record, identifying Five9 s critical vision for AI-driven technology in CX. At the core of the advancement is Five9’s concept for The brand new CX where AI Brokers and also AI-empowered Human being Agents team up to deliver hyper-personalized, easy customer knowledge. By empowering organizations to deliver transformative consumer interactions while lowering expenses and also strengthening effectiveness, Five9 is preparing new specifications for AI-powered remedies in the call facility market.
AI is actually foundational for creating outstanding customer expertises, and also we are recognized to be identified through AragonInvestigation as cutting-edge for our efforts to move the intelligent connect with facility onward, mentioned Jonathan Rosenberg, Main Technology Officer as well as Director of Artificial Intelligence, Five9. Our focus has been, and also are going to continue to be, helping organizations deliver those expertises with simple resources as well as abilities. With each brand-new innovation, we take a breakthrough for each Five9 as well as for the field all at once.
The Aragon Investigation Development honor identifies suppliers leveraging visionary use innovation to certainly not simply adapt as markets alter, but to definitely interrupt and inform how their markets will definitely grow. Five9 was officially offered with the award on December 10, 2024, at Aragon Transform 2024, the yearly Aragon Research study honors event.Five9’s devotion to innovation, specifically its own vision for combinationing AI Representatives and also AI-empowered Human Being Professionals, is preparing a brand-new specification for just how organizations can easily provide hyper-personalized as well as smooth customer knowledge, claimed Jim Lundy, Owner, Chief Executive Officer and also Lead Expert, Aragon Research Study. This honor and also file recognition improves Five9’s devotion to delivering AI innovations for CX.
Previously this year, the firm launched brand-new advancements, including Five9 GenAI Workshop, Five9 GeniusAI, and Five9 AI Professionals, that improve the way providers move toward CX, driving better results for both clients and also brokers. About Five9. The Five9 Smart CX System, powered through Five9 Wizard AI, gives a complete room of options to energy AI-elevated client experiences that provide much better service results and also Take Joy to CX.
Our merged cloud-native offering allows hyper-personalized customer expertises as well as additional equipped staff members, bring in every customer interaction much more linked, effortless, and also individual. Counted on through 2,500 +clients and 1,400+ partners internationally, Five9 brings together the electrical power of AI, our system, as well as our people to steer AI-elevated CX.For more details, go to www.five9.com. Involve along with our company @Five9, LinkedIn, Facebook, Blog.
u00a9 2024 Aragon Research Study, Inc. and/or its own Affiliates. All Rights Reserved.
The id of an Aragon Research study honor victor is not a promotion through Aragon Investigation of any type of seller, item, or even service. Perspective resource model on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Company Communications Director. Press@five9.com. Source: Five9.
FAQ. What major honors performed Five9( FIVN) succeed in 2024 coming from Aragon Research study? Five9 won the 2024 Aragon Study Advancement Award for Artificial Intelligence Contact Centers as well as was called a Leader in 2 Aragon Analysis Globe documents: AI Representative Operating Systems in the ICC, 2025, and also Intelligent Call Center, 2025.
What new AI products carried out Five9( FIVN) introduce in 2024? Five9 presented Five9 GenAI Studio, Five9 GeniusAI, and also Five9 AI Representatives to change customer adventure administration.Exactly how performs Five9’s( FIVN )BRAND-NEW CX sight impact client service? Five9’s NEW CX eyesight mixes AI Professionals with AI-empowered Individual Representatives to supply hyper-personalized, simple customerexpertises while reducing expenses and boosting productivity.
What was actually Five9’s( FIVN) calculated position in the Aragon Analysis Globe 2025 report? Five9was actually set up as the most tactical provider in the AI Agent Platforms in the ICC, 2025 document, recognizing their calculated eyesight for AI-driven technology in CX. When did Five9( FIVN) get the AragonResearch Development
Honor
?
Five9 was formally offered with the honor on December 10, 2024, at the Aragon Transform 2024 honors ceremony.